top of page
Online Store Policy
1. General

This policy applies to all purchases made through our online store. By placing an order, you agree to the terms and conditions outlined below.

2. Product Information

We do our best to display product colors, details, and descriptions as accurately as possible. However, colors may vary slightly due to screen settings. Measurements are approximate and may vary slightly between styles.

3. Pricing

  • All prices are listed in GBP.

  • Prices are subject to change at any time without notice.

  • Promotions and discount codes cannot be combined unless stated otherwise.

  • Discounts cannot be applied after an order has been placed.

4. Orders & Payments

  • All orders must be paid in full at checkout.

  • We accept approved payment methods shown at checkout.

  • We reserve the right to cancel or refuse any order due to suspected fraud or inventory issues.

5. Use of Artificial Intelligence

We use artificial intelligence (AI) tools to enhance the user experience, improve product recommendations, and assist with creating accurate product descriptions and visuals. While AI helps us ensure consistency and accuracy, minor variations may still occur.

6. Third-Party Services

We may use third-party service providers for functions such as payment processing, website hosting, shipping, analytics, and customer communications. We are not responsible for errors, delays, or disruptions caused by these third-party services. However, we will make reasonable efforts to communicate with and work alongside these providers to help resolve any issues that may arise.

7. Privacy & Data Handling

We respect your privacy and are committed to protecting your personal information.

  • We collect only the information necessary to process orders, provide customer support, and improve our services.

  • Personal data may include details such as your name, email address, shipping address, and payment information.

  • Payment information is processed securely through trusted third-party payment providers and is not stored by us.

  • We do not sell or share your personal information with third parties except where required to fulfill services (such as shipping or payment processing) or comply with legal obligations.

  • By using our website, you consent to the collection and use of your information in accordance with this policy.

8. Lost or Stolen Packages

Once a package is marked as delivered, we are not responsible for lost or stolen packages. Please ensure your shipping address is correct and secure before placing your order.

9. Cancellations & Order Changes

Once an order has been processed or shipped, it cannot be changed or canceled.

10. Policy Updates

We reserve the right to update or modify this policy at any time. Changes apply to orders placed after the updated policy is published.

11. SALES PROMOS AND DISCOUNTS

The Company reserves the right to suspend, amend, or discontinue any promotions or promotional offers at its sole discretion and at any time, without prior notice. All discounts and promotional offers are not applicable to items listed in the Sale category, as such items are already offered at a reduced price.

bottom of page